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Customer Success Manager

Be part of an amazing journey 🚀 and focus on what’s most important to us - our customers 😍
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Here at Teamtailor, we are committed to turning HR into Heroes 🎉 We strive to change the way people are being hired all across the globe, focusing on amazing experiences and making recruitment fun and innovative. 2020 has been an incredible year for Teamtailor. We were named in Deloitte’s Technology Fast 50 for the 3rd year in a row, making us one of the fastest-growing tech companies in Europe! Despite these incredible achievements, we’re far from finished 🚀

That's why we're expanding our Key Account Management department with a Customer Success Manager. Our mission is to have the most satisfied customers and we are looking for strong relationship-builder to join our team 👊🏽

We are right now 12 Customer Success Managers located in Sweden, Finland, and the UK 👨‍👩‍👧‍👦  We work towards team goals on a quarterly basis, with renewals and happy customers as our main focus!

Your key responsibilities will be to: 

  • Implement and onboard new customers
  • Help our customers use Teamtailor at full potential, with everything from integrations, best practice to training opportunities 
  • Work proactively with renewals 
  • Build strong relationships
  • Find new business opportunities with our existing customers, in the form of expansion sales, upselling/cross-selling.
  • Track customers accounts to identify churn risk and work actively to prevent that risk
  • Collect and analyze customers feedback and present internally
  • Together develop and improve ways of working with customer satisfaction 

As a Customer Success Manager at Teamtailor you will be offered:

  • Incredible development opportunities 
  • Responsibility for your own customer base
  • The opportunity to work with the market's best product 
  • Fixed salary with commission structure 
  • Be part of a great team

Is this you?

  • Experience within sales and technical customer support from the SaaS industry
  • Experience from the HR industry 
  • A hobby "tech-savvy" person
  • Fluent in English & Swedish
  • A ping pong professional 🏓... we're kidding! But we do like to play

We value your personality and we believe you're passionate about your work, ambitious and work hard to reach your own goals! 

Interested? 😃 

  


Psst! The hiring team is taking a well-deserved break during the holidays to fill up with energy for 2021  Even so, please apply now, and we'll get back to you in January with more updates!

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Östgötagatan 16
116 21 Stockholm Directions support@teamtailor.com View page

Workplace & Culture

Our guiding stars are to be: different, modern & personal. This goes into everything we do, from how we talk to customers, how we work and who we hire. We want to have a lot of fun doing what we love, and we make sure to celebrate every success. 

Drop by one of our offices and say hello and meet our team – coffee is on us  ☕️

Already working at Teamtailor?

Let’s recruit together and find your next colleague.

email
@teamtailor.com
  • Adrian Wojdat
  • Alberto Cicora
  • Alexander Jarlenäs
  • Alexander Norberg
  • Alexandros Papadopoulos
  • Alfredo Escolar
  • Alice Trew
  • Amalie Sofie Kjærnes
  • Amanda Funk
  • Amelia Trotter
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