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Teamtailor is an Employer Branding and an ATS SaaS platform used by over 4 000 companies, 150.000 users in 90 countries around the world 🌏.
Working at Teamtailor means working at a young, international, and fast-paced tech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving for responsibilities. It also means having lots of fun 🥳
Building a diverse team with various backgrounds and expertise is at the core of Teamtailor since its very beginning and is truly part of its strength today! There are no typical profiles, each and every team member shares our vision and wants to be part of its success :
That's why we're expanding our Customer Success department and looking for a Customer Success Manager for our Scandinavian customers, who speaks Swedish and Norwegian. Our mission is to have the most satisfied customers and we are looking for a strong relationship-builder to join our team 👊🏽
Within the Customer Success department you find Customer Success Managers, Product Specialists and Onboarding Specialists, who are located in Sweden, Finland, and the UK 👨👩👧👦
Your key responsibilities will be to:
Implement and onboard new customers
Help our customers use Teamtailor at full potential, with everything from integrations, best practice to training opportunities
Work proactively with renewals
Build strong relationships
Find new business opportunities with our existing customers, in the form of expansion sales, upselling/cross-selling.
Track customers accounts to identify churn risk and work actively to prevent that risk
Collect and analyze customers feedback and present internally
Together develop and improve ways of working with customer satisfaction
As a Customer Success Manager at Teamtailor you will be offered:
Incredible development opportunities
Responsibility for your own customer base
The opportunity to work with the market's best product
Fixed salary with commission structure
Be part of a great team
Is this you?
Experience within sales and technical customer support from the SaaS industry
Experience from the HR/Recruitment industry
A hobby "tech-savvy" person
Fluent in Swedish, Norwegian & English
A ping pong professional 🏓... we're kidding! But we do like to play
We value your personality and we believe you're passionate about your work, ambitious and work hard to reach your own goals!
Our guiding stars are to be: different, modern & personal. This goes into everything we do, from how we talk to customers, how we work and who we hire. We want to have a lot of fun doing what we love, and we make sure to celebrate every success.
Drop by one of our offices and say hello and meet our team – coffee is on us ☕️
Teamtailor is developing an employer branding platform. We help companies market themselves as an attractive workplace, engage their employees and improve their recruiting process. All in one easy to use web service. Over 250,000 people are using our tool to grow their companies.
Already working at Teamtailor?
Let’s recruit together and find your next colleague.